A roof leak needs a clear response. Call 514 556-2864 with your address, building type and a description of what you can see. We will discuss the situation and possible next steps in Montréal, Laval, the North Shore or the South Shore. Please call to confirm our availability.
A ceiling stain alone does not identify where water is entering the building. Tell us whether the leak appears during rain, when snow melts, or continuously. Photos taken from a safe, accessible location and the date you first noticed the problem can help us prepare an assessment. Do not climb onto the roof to take them.
Temporary protection and permanent repair are different
Depending on roof condition, access and weather, an initial intervention may focus on limiting water entry. A lasting repair is planned after checking the membrane, seams, drains and details around roof penetrations. We distinguish immediate measures from the work needed to address the cause, so you can understand what each proposed step is intended to achieve.
Prepare access to the building
Have the contact details of the person on site ready. Mention access restrictions, affected floors and whether tenants are present. Indoors, move belongings away from the wet area only if it is safe to do so. Keep away from a sagging ceiling or electrical equipment exposed to water. Describe any immediate hazard when you call.
A dangerous situation?
If a ceiling may collapse or water reaches electrical installations, stay away from the area and contact appropriate emergency services. Do not climb onto a wet, snowy or icy roof.
Answers to your questions
Before you start.
Can you come today?
Call to check availability. Timing depends on the location, roof access, weather and the nature of the problem. This page does not confirm an appointment or an arrival time.
Does a leak mean the whole roof needs replacing?
Not necessarily. A targeted repair may be an option if the problem is localized and the rest of the roof can support a sound repair. An inspection helps establish the options.
Can I share photos before a visit?
Yes, have them ready for our conversation. Photos can help explain the issue, but they do not replace the on-site checks needed to establish the scope of the work.
